Privacy Policy

ChampionLifeCRM Privacy Policy Effective Date: October 25, 2024

ChampionLifeCRM ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose personal data when you use our CRM platform and services (collectively, the "Service"). By using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of data to provide and improve our Service:

1.1 Personal Data

When using our platform, you may be asked to provide personally identifiable information, which may include:

  • First and last name

  • Email address

  • Phone number

  • Company name

  • Billing and mailing address

1.2 Usage Data

We may collect information such as:

  • IP address

  • Browser type/version

  • Time/date of visit

  • Pages visited

  • Time spent on pages

  • Device identifiers

1.3 Tracking & Cookies

We use cookies, web beacons, and similar technologies to monitor activity and store user preferences. You can configure your browser to reject cookies, but some parts of the Service may not function properly.

2. Use of Your Information

ChampionLifeCRM may use collected data for:

  • Account creation and management

  • Delivering CRM features and customer support

  • Sending service updates, billing info, and transactional emails

  • Monitoring performance and analyzing usage patterns

  • Ensuring compliance with our Terms of Service

  • Marketing and promotional purposes (if you've opted in)

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data under these lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests (e.g., fraud prevention, Service improvement)

4. Retention of Data

We retain your personal data as long as your account is active or as necessary to:

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

5. Data Transfers

Your data may be processed in the United States or other jurisdictions where data protection laws may differ. By using our Service, you consent to such transfers.

We take commercially reasonable steps to ensure your data is protected according to this policy, regardless of where it is processed.

6. Disclosure of Data

We may disclose your data:

  • To comply with the law

  • To enforce our terms and protect rights

  • To prevent fraud or abuse

  • To service providers under confidentiality agreements

We do not sell or rent your personal information to third parties.

7. Service Providers

We may use third-party providers (e.g., Twilio, Google Analytics) to help operate our Service. These partners have access to your data solely to perform tasks on our behalf and are prohibited from using it for other purposes.

8. Security of Data

We implement appropriate safeguards to protect your data, but no method of electronic transmission is 100% secure. We cannot guarantee absolute security but take security seriously.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access or correct your data

  • Object to processing

  • Request data deletion

  • Withdraw consent

To exercise these rights, contact us at [email protected].

10. Children’s Privacy

ChampionLifeCRM does not knowingly collect data from children under 13. If we discover such data, we will delete it promptly.

11. Links to Other Sites

Our Service may contain links to third-party sites. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our site. Continued use of the Service after changes indicates your acceptance.

13. Contact Us

ChampionLifeCRM

11582 SW Village Pkwy #1057 Port St. Lucie, FL 34987

© 2025 Champion Life. All rights reserved.